2022 Global CRS Study, 2nd Edition
CRS STUDY - QUESTIONS ANSWERED
-
With the ongoing change of channel shifts, what is the CRSs core functionality?
-
Where is the CRS placed within the hotel chains’ tech stack?
-
Are CRS alternatives available or are add-ons (modules) required in the future?
-
Is distribution management solely covered by the CRS or are other systems required?
-
How seamless is the data flow between the CRS and other systems such as PMS, CRM, etc.?
-
What is the role of machine learning and AI in the data distribution process via the CRS?
-
What are the CRSs’ main revenue generating channels and which ones are emerging?
-
How can the user experience be enhanced to ease use of a CRS e.g., chain functionalities?
-
How can CRSs add value for pure play leisure hotel chains?
-
How are CRS IBEs positioned vs. their standalone IBE competitors?
-
Will the CRS focus reside with (ARI) distribution, or will other content will be managed in the future?
BENEFITS FOR SPONSORS
-
Detailed insights on market specifics, hotel chain needs and industry viewpoints
-
Identification of typical CRS and distribution handling challenges including ideas to overcome these deficiencies
-
Description of today’s strategic issues
-
Recognition of innovative and upcoming solutions
-
Overview of actionable tasks for serving general, key market requirements
-
Strategic implications by region
-
Extensive promotional activities