News
Optimizing Your Room Description Layout
Room description layouts across multiple online channels (including OTA, metasearch and hotel websites) are regularly reviewed as part of h2c’s quality assurance process. With the objective to improve online conversion, h2c benchmarked the most common room description layouts and summarized best practices.
22.01.2019h2c Research: The Future of Hotel Management Systems
Today, hotel chains are facing an increased amount of challenges with their existing PMS solution. Especially inadequate support services are a key concern and seem to be the major driver for a potential system change.
30.10.2018h2c Research: The State of Hotel Central Reservations Systems
Today’s travelers have high expectations of a personalized e-commerce experience along their journey, which makes guest-centric functionalities a top priority for a hotel chain’s central reservations system (CRS). As a result, the hoteliers’ demand for innovative and improved CRS services continues to grow.
23.01.2018Why Negotiated Rate Checks Always Pay Out
A recent GTBA study found that 17% of negotiated rates are not displayed correctly. Advito, BCD’s sister company, even found that 26% of these rates are not correct or completely missing at the beginning of the year.
18.09.2017The Misconception of OTA Content Scores
Based on h2c’s regular online travel agency (OTA) quality checks, the static content quality of a hotel scores 76% on average across the main OTAs employed.
09.06.2017Benefits of an Internet Booking Engine RFP
h2c‘ IBE RFP support ensures greater process efficiency as well as an outcome that meets both the customer’s and the hotel’s/chain’s requirements.
14.02.2017